Personally, I like simplicity. Some of my favorite movies
have few special effects, quite music and minimal action but a great plot, in
contrast with some films with dazzling special effects, loud music and over the
top action but a thin plot. The same is often true when it comes to marketing.
Whether it be the way a product looks, the usability of the product, the buying
process or other aspects, simplicity is often the best approach. It turns out
some research backs up this concept, especially when it comes to the ability
for the consumer to easily make a decision on what to buy based on information they can understand and trust.
This according to a Corporate Executive Board study
published in the Harvard Business Review. Consumers value the ability to
quickly gather accurate information about a product and make a purchase with
ease. It is not about giving customers large amounts of information, it is the helpfulness of the information given that matters. Simple often is best. You can read
more about this study here:
http://hbr.org/2012/05/to-keep-your-customers-keep-it-simple/
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